عودة إلى بيانات الفندق

رائع 8.2
بناءاً على هذا العدد من التقييمات: 806

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من واقع 806 تقييمات
  • وضع الفندق / النظافة 8.4
  • المرافق 7.6
  • الموقع 8.9
  • الراحة / المستوى 8.4
  • طاقم العمل 8.3
  • المستوى مقارنة بالسعر 7.8
  • الطعام / العشاء 7.5
الفرز عبر

james H.
سنغافورة
29 أبريل 2016
Dispute with the hotel rate when checking out
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.

Tuan L.
سنغافورة
25 أبريل 2016
Upgrade
free upgraded room.

Seow Y.
سنغافورة
18 أبريل 2016
Decent
First time here. Expected more.

lim K.
ماليزيا
15 أبريل 2016
Hotel condition
The hotel is clean and easy access to tourist area

Pei O.
ماليزيا
03 أبريل 2016
Not bad. Value for money
There's a "canteen" located in their casino, food not bad and very cheap. Remember to try..

Cheong N.
ماكاو
23 مارس 2016
clean room with nice view
good location to go shopping and walk around

Yi-hui L.
تايوان
22 فبراير 2016
good
good

Anna Y.
كندا
30 ديسمبر 2015
Location , location , location!
Almost all the staff we encountered provide excellent service
The only complain I have is only one floor is non smoking and we did not get the room on that floor, but that's not the hotel fault because the clientele of the hotel and most gamblers smoke, they have to accommodate that, but the hotel did their best to help us with the smell by providing air filter and freshener in the room and it helps

Chieu T.
ماليزيا
28 ديسمبر 2015
Could be better
Location
So, so. Request non smoking room but room have very strong smoking smell. Room assigned to get no view n the breakfast price for child is over price as the varianty not much but charger at mop 99 which kids is small eated only.

Tsz Y.
هونج كونج
14 ديسمبر 2015
Good location & service
Clean. Good condition. Nice scenery
Offered for free upgrade to most superior room. Over all was a nice experience. Breakfast is just so-so though


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