عودة إلى بيانات الفندق

فاخر 9.1
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من واقع 253 تقييمات
  • وضع الفندق / النظافة 9.2
  • المرافق 8.3
  • الموقع 9.2
  • الراحة / المستوى 9.0
  • طاقم العمل 9.4
  • المستوى مقارنة بالسعر 9.2
  • الطعام / العشاء 8.3
الفرز عبر

Matt B. من نيوزلندا
عائلة مع أطفال صغار
مدة الإقامة ليلة واحدة في أبريل, 2016
A must read... Details below.
This was probably one of our shortest stays at a hotel in Vietnam, checking in at night and checking out first thing in the morning. With that said, it was one of our best hotel experiences! Check in was easy with fresh fruit and drinks given while we waited for the hotel staff to get everything ready. The steward was eager to make sure the smallish room was going to be sufficient for us. Knowing we were basically only sleeping there, this wasn't an issue. Every time we asked hotel staff something they were always so helpful and eager to please! Breakfast was great - I ordered for two knowing I would be hungry otherwise. We weren't charged extra for this. Overall a terrific stay!!!
تاريخ التقييم 29 أبريل 2016

Gretchen B. من كندا
عائلة مع أطفال صغار
مدة الإقامة ليلة واحدة في أبريل, 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.
تاريخ التقييم 22 أبريل 2016

Allen L. من استراليا
عائلة مع أطفال صغار
مدة الإقامة 2 ليلة/ليالٍ في أبريل, 2016
Great resort
Friendly staff good facilities and enjoyable to relax
تاريخ التقييم 15 أبريل 2016

Valery B. من روسيا البيضاء
مجموعة
مدة الإقامة ليلة واحدة في فبراير, 2016
good place
Polite staff, clean room, nice breakfast
تاريخ التقييم 20 فبراير 2016

Yeaw C. من سنغافورة
مسافر وحيد
مدة الإقامة 3 ليلة/ليالٍ في يناير, 2016
Friendly and warm staff
When I arrived at the hotel, the front staff were very friendly and introduce me to the hotel with welcome drink and fruits. They even recommended me to their 1-day halong bay trip. Everything in the hotel room was good, I just find that the kettle was a bit small. However, the halong bay trip was not very well, but the manager was very nice and asked me about the trip the following day. I feel that they care for their guests and it is recommending. Wifi is working well and breakfast was standard, but was good.
تاريخ التقييم 26 يناير 2016

Walter R. من الأرجنتين
زوجين
مدة الإقامة ليلة واحدة في ديسمبر, 2015
Very good hotel with excellent location.
Location, staff, cleanness
تاريخ التقييم 03 يناير 2016

Kim T. من ماليزيا
عائلة مع أطفال أكبر بالعمر
مدة الإقامة 2 ليلة/ليالٍ في ديسمبر, 2015
General
good location, Good Breakfast choice
Very poor water pressure for shower especially at 6th floor.
تاريخ التقييم 31 ديسمبر 2015

CHEE P. من ماليزيا
عائلة مع أطفال صغار
مدة الإقامة ليلة واحدة في ديسمبر, 2015
Excellent Service and Food
Staff and manager are very friendly, Breakfast is excellent and Rooms are clean
This is a highly recommended hotel if you happen to stay in old quarter. We in a group of 17 persons (families with young children) really love the breakfast provided by the hotel. The breakfast is really 5 star. The manager Julia and Bruce are very friendly and helpful. We all really enjoy staying here.
تاريخ التقييم 28 ديسمبر 2015

Wei L. من سنغافورة
زوجين
مدة الإقامة ليلة واحدة في يونيو, 2015
Nice location and good staff
location, staff service and cleaniness of room
تاريخ التقييم 30 نوفمبر 2015

SENG N. من سنغافورة
مسافر وحيد
مدة الإقامة ليلة واحدة في نوفمبر, 2015
Pleasant Stay
Helpful, Clean, Good location
Though the room is a bit smaller than expected, but clean. Bruce was very helpful. Tour, exchange money all can do it here, no need to hunt around. Sometimes booking tour from hotel can get a special guest rate and guarantee what you will get in your tour package. I am satisfied with everything.
تاريخ التقييم 11 نوفمبر 2015