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Yuki H.
مجموعة
Indonesia,
16 يونيو, 2013
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Excellent stay throughout Hanoi trip
Great menu, friendly and attentive receptionist, clean and big room
9.3
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Jerome E.
زوجين
Germany,
11 يونيو, 2013
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Excellent value, great hotel, will be back
10
We stayed for 3 nights and went to ha long bay for a one day trip. It was not problem to book the trip from the hotel, we even got a discount for the other hotel. The service was nice and very attentive. As part of our trip got cancelled due to bad weather conditions we got a free ride to the airport even thou it had nothing to do with the hotel or the cancelation.
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Milan Z.
مسافر وحيد
Czech Republic,
09 يونيو, 2013
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nice quiet hotel
location, price, friendly
8
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Elaine D.
زوجين
United Kingdom,
05 يونيو, 2013
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Excellent value, friendly staff, good sized rooms,
Cleanliness, close to attractions, excellent service
9.3
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Wong Y.
مسافر بغرض العمل
Singapore,
01 يونيو, 2013
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nice stay and impressive of service
customer service, breakfast and location
10
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Faith A.
مسافر وحيد
Philippines,
31 مايو, 2013
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great service!restaurant food was delicious.
centally located,good food and excellent service
9
very good.i left my camera in the hotel. thankfully they kept it and happy to post it back to me to Australia.
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Sheridan M.
زوجين
United States of America,
31 مايو, 2013
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Accommodating/helpful staff, Average hotel
Accomodating/helpful staff
5.7
We used the hotel as a launch pad to go to Ha Long Bay. Staff was helpful and accommodating--they booked our tour and arranged several flights and transportation. When we got back from Ha Long Bay, we had several hours until our flight so they arranged a shower in the spa which allowed us to freshen up after the boat tour and before getting on a plane. Staff was great, but the hotel is pretty mediocre so they do what they can to make the best of a not-so-great situation. We had booked a deluxe room, but they upgraded us when we checked in and gave us a room with a balcony. The hotel is very much starting to show it's age. Our room absolutely REEKED of stale cigarette smoke and all of our belongings smelled when left. The area is ok. There isn't much immediately around the hotel, but the city center is a 15 minute walk away. We paid about $50+ USD/night after taxes. I don't think we got good value in terms of hotel accommodations--it's more of a $20night hotel. Also, breakfast was just ok and breakfast staff seemed miserable and were not very friendly. Overall, an ok hotel if you don't mind ultra thin walls and the smell of stale cigarettes.
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Francien C.
زوجين
Singapore,
30 مايو, 2013
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Not all it's cracked up to be
Location,Location,Location
5.7
We had checked into the hotel at about 5am and we had to wait 1 hour for our room despite telling us we had to pay an additional U$25 for the early check in.As we were too tired, we just accepted the charge & got to the room. I'm assuming this room in Wing B was the newer wing because when we got back to this hotel on another night, we had a bad room. Anyway, this room was great, comfortable bed and it was quiet. We got much needed rest. The breakfast in this hotel is terrible. The so called fresh juices were much watered down. The food was average. Nothing spectacular.
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Verlyn D.
مسافر وحيد
Australia,
27 مايو, 2013
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Comfortable and easy
Quiet hidden location, good comminication skills with staff and great spa day
9.3
Enjoyed it very much thank you!. I had an affordable 5 hour spa day after a super ling
Plane ride and they delivered it with a smile and great attention..
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Gareth C.
مجموعة
Canada,
26 مايو, 2013
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Comfortable, fast Internet, decent staff
Bed, good bathroom, fast Internet
7.7
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