ممتاز 8.3
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من واقع 1737 تقييمات
  • النظافة 8.2
  • المرافق 7.7
  • الموقع 8.7
  • الراحة / المستوى 8.3
  • الخدمة 8.6
  • القيمة مقابل المال 8.5
  • الطعام / العشاء 7.6
الفرز عبر

JENNY من الولايات المتحدة
زوجان
سوبريور
مدة الإقامة 6 ليلة/ليالٍ في ديسمبر, 2015
Hanoi Hospitality
The Staff, The Location, and The Service
From beginning to end, we felt like we were family. We were greeted nicely and our bags taken. During the smooth check in process, we were asked for our passports while we sat and was offered juice. Shortly thereafter, we were given back our passports and taken to our room. The room was much bigger than I expected. We had an eastern King and a twin bed in our room and it was nicely decorated with rose petals. There were complementary water bottles and everything was clean neat and organized. we paid for breakfast during our 6 night stay and breakfast was fast and delicious. We also dropped off our room key every morning before heading out for the day and the staff was just wonderful, particularly Paige and Peter. They make it a point to talk to you and ask you about your day or your travel plans and are willing to help give you directions or advice. I was actually sad to leave when it came to our last day. We left with some parting gifts from the hotel which is a first, since I've never gotten anything from anywhere I've stayed and I'm very well travelled! Big brownie points to them and I am definitely coming back and staying here. By the way, the location is very close to Old Dostrict Hanoi, but not crazy busy in the middle, so it was perfect! Also a very short walk to the lake.
تاريخ التقييم 18 ديسمبر 2015

Stanley من سنغافورة
مسافر بغرض العمل
سوبريور
مدة الإقامة ليلة واحدة في ديسمبر, 2015
small but great
location, staff, price
simply enjoyable......cosy n homely
تاريخ التقييم 13 ديسمبر 2015

Stanley من سنغافورة
مسافر بغرض العمل
سوبريور
مدة الإقامة ليلة واحدة في ديسمبر, 2015
Great Stay,
location, staff, price,
simply great. great location, nice hotel, great staff
تاريخ التقييم 13 ديسمبر 2015

David من المملكة المتحدة
مسافر منفرد
ديلوكس
مدة الإقامة 2 ليلة/ليالٍ في ديسمبر, 2015
great location
location location and staff
great location very friendly and helpful staff ,will use again and recommend
تاريخ التقييم 09 ديسمبر 2015

Yuki من فيتنام
زوجان
سوبريور
مدة الإقامة ليلة واحدة في ديسمبر, 2015
Satisfied
Good location, nice staffs, huge bed
I love it
تاريخ التقييم 08 ديسمبر 2015

Viet من ألمانيا
زوجان
سوبريور
مدة الإقامة 5 ليلة/ليالٍ في نوفمبر, 2015
Wonderful Vietnam Break
Staff, room size, service and location
Staff was just perfect and especially the front desk staff was efficient & super friendly w a ready smile on her lips. Location is good, close with many convenient stores. Easy to catch a Taxi. Lots of shops nearby.Our room 's very clean, large size and nice view through the big window. All equipment is the room in very good condition as they have just been upgraded. However, the lighting is still not bright enough and the restaurant on 2nd floor is not large enough if you are in big group on more than 40 people. Except of these this is an excellent hotel to stay in Hanoi.
تاريخ التقييم 03 ديسمبر 2015

Prashant من الهند
عائلة من أطفال صغار
جناح عائلي مطل على المدينة (4 بالغين)
مدة الإقامة ليلة واحدة في نوفمبر, 2015
Responsive and responsible hotel management
Location, Management, Staff friendliness
We did not get the additional bed that we had paid for prior to our checking in at the hotel as the rooms were too small to accommodate it. This should have been clearly communicated during the time of the booking itself, when instead there was an option to request an additional bed. This issue notwithstanding, the hotel management was very quick to apologise and refund us for the bed that could not be provided. Overall, a pleasant stay in a very convenient and centrally placed location.
تاريخ التقييم 03 ديسمبر 2015

Sunjue من كوريا الجنوبية
عائلة من أطفال صغار
سوبريور
مدة الإقامة 3 ليلة/ليالٍ في نوفمبر, 2015
Lovely and comfortable hotel
Very nice room, great location, friendly staff, strong wifi and good breakfast
The staff were very helpful and friendly. Nice atmosphere and trendy decoration. Location is really good, at the hearth of the Old Quarter. It's a small hotel that has just started, and there are doing a great job. We booked the tour to Halong Bay via this hotel as this hotel is a part of Impressive Travel Vietnam so they gave us special offer on Glory Legend Cruise which is he best 4 star luxury cruise ( Contact hotel manager for for this offer) I think it's one of the best choices in town. We absolutely recommend it.
تاريخ التقييم 02 ديسمبر 2015

PHURIN من تايلاند
زوجان
سوبريور
مدة الإقامة 2 ليلة/ليالٍ في نوفمبر, 2015
More than excellent
Staff, location and room size
Large room size and very clean. The bathroom is a little cramp but very clean and useful facilities. All furniture is modern and look in very good condition. Strong free WiFi with FaceBook easily to log in. All staff are very nice, especial 2 young girls working at front desk... Great Thaison Palace Hotel and good luck! Highly recommend your tours to Hoa Lu Tam Coc and Hanoi city
تاريخ التقييم 30 نوفمبر 2015

Andrew من الولايات المتحدة
مسافر منفرد
ديلوكس
مدة الإقامة ليلة واحدة في نوفمبر, 2015
Pushy, overpriced
Location, online booking
The man working there was trying to sell me on a trip to Halong Bay from the moment I walked in the door. He called my phone late at night and early in the morning asking if I had made a decision. This is not the way I want to be welcomed to a foreign country. The room itself was fine but the shower was not so clean or comfortable. You can find a hotel of equal quality and location for half the price - and I did.
تاريخ التقييم 25 نوفمبر 2015


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