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عودة إلى بيانات الفندق

أحدث تقييمات للعملاء

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كافة التقييمات (1686)

مسافر بغرض العمل (177)

زوجين (719)

مسافر وحيد (334)

عائلة مع أطفال صغار (153)

عائلة مع أطفال أكبر بالعمر (144)

مجموعة (159)

رائع
8.3
من واقع 1686 تقييمات
وضع الفندق / النظافة
8.2
المرافق
7.7
الموقع
8.7
الراحة / المستوى
8.3
طاقم العمل
8.6
المستوى مقارنة بالسعر
8.5
الطعام / العشاء
7.6

7.3 Juhyung S.
South Korea
28 يوليه 2015
Value for the money
price, elevator, friendly staffs
This old hotel is located on Hang Voi street away from the hustle and bustle old quarter. This hotel also has a sister hotel on Hang Thung. I was transferred to Crystal Hotel for the first night and returned to the hotel. My room was upgraded to the highest floor of the hotel when I returned but the top floor has no elevator. Thus I should work. Staffs are friendly.

6.3 George S.
Australia
21 يوليه 2015
Good size rooms with clean & well maintained rooms
room size, bed size and services
Got upgraded on arrival which was great and a coffee on arrival which was nice. The room was excellent value for the price but the issue was the WIFI was always cutting out which was really frustrating to deal with as could never get rectified. The staff are very helpful and try hard to be helpful. Overall good stay

10 Vonica K.
Malaysia
10 يوليه 2015
3 Star Hotel with 5 Star Service (Part 2)
1) Superb location 2) Remarkable Staffs 3) Yummy Food
It was our first visit to Hanoi and we were impressed by the hospitality of the hotel's staffs. Their friendliness and smiles said it all. Was greeted by Joe upon arrival at the hotel and followed by a nice cup of Iced Vietnamese Coffee. Joe then went on to show us the hotel's very own printed travelling map of Old Quarter and gave us some suggestions on what to do and where to go in Hanoi. We even took up the Half Day City Tour proposed by Joe and it was fantastic. Our private tour guide, Papaya, was friendly, speaks good English and knowledgeable. The Hotel's room is clean, comfortable and value for money. The buffet breakfast was fantastic and we enjoyed the different varieties of food. Thumbs up to the kitchen staff! All the other staffs namely Hien, Christine, Sophie, Huy, Lily were friendly, helpful and strive their very best to make us feel at home. Well done! The Hotel even packed breakfast for us to take away to the airport. You all made our stay in Hanoi a very memorable one and will definitely check into Thaison Palace Hotel when we next visit Hanoi. If you are looking for a place to stay in Hanoi, look no further as Thaison Palace Hotel is "the perfect place".

10 Vonica K.
Malaysia
07 يوليه 2015
3 Star Hotel with 5 Star Service
1) Great Location - walking distance to major attractions 2) Exceptional Staffs - nothing is too difficult for them, went all out to make us feel at home

5.3 Tay D.
Singapore
25 يونيو 2015
bad experience
the manager is nice
we have a bad experience with the hotel, took us a long time to check in. Have to wait quite a while for the lift and its small. room given to us do not have water as tap is all faulty.

10 Aubrey H.
United States of America
23 يونيو 2015
Lovely room, wonderful staff
The friendly & helpful staff, comfortable & quiet room, great location
The staff were so friendly and helpful. The room was clean, comfortable & quiet. Location is great, very close to Hoan Kiem lake. Good breakfast!

10 Gilbert R.
Singapore
22 يونيو 2015
Thaison Palace Hotel
Friendly staff, good location, good food
I enjoyed my stay at Thaison Palace Hotel mainly because of the friendly and helpful staff. They never failed to ask me and my wife every day how we were and if we needed any help. Any queries we had or any request for assistance was met with very quick and helpful response. Location-wise, it was in the Old Quarter and yet not in the noisy, bustling part. The breakfast buffet was good but it was always the same selection - that was my only gripe. Overall, a thoroughly enjoyable stay!

6.7 mako I.
Japan
18 يونيو 2015
Staffs are very well educated.
Staffs are well educated and are very friendly, location is very good for both business and sightseeing.

8.7 yoon C.
South Korea
21 يونيو 2015
Nice hotel
Good bed. Helpful staff. Price worth.
I want to recommend this hotel. Location and hotel staffs are very kind and helpful. Room is big enough for 2. Could see city view from 8th floor room. Better than the price.

9.7 david G.
New Zealand
06 يونيو 2015
Best little hotel in Hanoi
staff, position, food
Excellent, nothing was too much trouble for the staff. Jo was very helpful, good sense of humour as they all had. Mr Hien was always smiling and very helpful.