عودة إلى بيانات الفندق

رائع 8.3
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من واقع 1720 تقييمات
  • وضع الفندق / النظافة 8.2
  • المرافق 7.9
  • الموقع 8.7
  • الراحة / المستوى 8.3
  • طاقم العمل 8.6
  • المستوى مقارنة بالسعر 8.5
  • الطعام / العشاء 7.6
الفرز عبر

gavin P. من استراليا
مسافر وحيد
مدة الإقامة 3 ليلة/ليالٍ في يوليه, 2014
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.
تاريخ التقييم 29 يوليه 2014

Joshua S. من سنغافورة
مجموعة
مدة الإقامة ليلة واحدة في يونيو, 2014
Fantastic, friendly and dynamic staff
Friendly and Helpful Staff, Value for money and clean rooms
My friends and I are so impressed with the friendliness of the staff of this quality hotel. Joe, Catherine and Richie made our stay memorable and comfortable. Want to particularly thank Joe for giving me a ride to Hanoi Soul Cafe when I realized my wallet is stolen there. Even though me and my friends stayed only for a night to leave for Lao Cai the next day, Joe was so sweet to offer us a room to rest until our departure for the overnight train ride to Lao Cai.. As if it's not enough, he also offered us to use the hotel's bathroom to refresh ourselves upon retuning from Sapa, as our train arrived at 5.30am in the morning and didn't need to be at airport till 11.30am. The hotel is clean, well kept, cosy and comfortable, i strongly recommend anyone to stay at this place for their amazing and friendly service. I would give a 10/10 for my experience in to hotel. Stayed June 2014, travelled with friends
تاريخ التقييم 29 يوليه 2014

Lisa R. من السويد
زوجين
مدة الإقامة 2 ليلة/ليالٍ في يوليه, 2014
Best location and best service
Staff, location, breakfast and good tours arrangement
We are confident to recommend Thaison Palace Hotel to all travelers who will visit Hanoi. Everything is perfect and this hotel is one of the best hotel in Hanoi. Thank you Kenny, Jack and Joe... for all your kind support during my stay at your hotel and we highly recommend travelers to book tour via this hotel too.
تاريخ التقييم 26 يوليه 2014

Sheena S. من المملكة المتحدة
عائلة مع أطفال أكبر بالعمر
مدة الإقامة 5 ليلة/ليالٍ في يوليه, 2014
Superb hotel with amazing staff
The staff were very welcoming and friendly. Katherine, one of the receptions always had a smile on her face and had a great sense of humour. Jack who works in the hotel was great in organise trips
We had a lovely stay. A small but very friendly hotel. Great members of staff who would do anything for you. This is definitely a place worth staying at
تاريخ التقييم 26 يوليه 2014

Angus L. من بروناي دار السلام
مسافر وحيد
مدة الإقامة 3 ليلة/ليالٍ في يوليه, 2014
Superb
Helpful, decisive, cheap
Staff are polite given the circumstances. Friendly in a manner where jokes/humor are conversed in a polite manner. Staffs are capable of speaking fluent English which are helpful for tourist. As they can be your guidance or translator. Great stay, will definitely revisit for the sake of it.
تاريخ التقييم 25 يوليه 2014

noel H. من استراليا
زوجين
مدة الإقامة 2 ليلة/ليالٍ في يوليه, 2014
Disapointing
Staff went we left .And saying goodby
Air con not working .complementary products non excistant .shower recess was a time capsul.water temp hard to control
تاريخ التقييم 24 يوليه 2014

WenJie T. من سنغافورة
مسافر وحيد
مدة الإقامة ليلة واحدة في يوليه, 2014
Quality Stay, Quality Service
Service,Staff Friendliness, Value for Money
Checking-in on the first day to Thaison Palace hotel was a breeze and I was welcomed by very warm and friendly staff. Felt like home although I was miles away. Without having any plans when I first arrived, the staff initated helping in the planning of itinerary for the rest of the days here which definitely has solved the many problems that a traveller would get (i.e planning for trip/moving around in a country when language is a problem for people who do not know the country's language.) Everything was ease and it felt much like family rather than being in a foreign place. In Conlusion, all was great during my stay in Thaison Palace Hotel. Highly Recommended.
تاريخ التقييم 23 يوليه 2014

stephen F. من استراليا
زوجين
مدة الإقامة 3 ليلة/ليالٍ في يونيو, 2014
Wonderful Thaison Palace
nicest staff and beautiful and clean rooms.
Having never been to Hanoi, I had only Agoda to help me find a good place. Once arriving the city center, I began to wonder where I should stay. We arrived Thaison Palace after checking the Agoda. Then we learned how lucky for us to walk into this hotel! The hotel offered us a beautiful room with excellent quality amenities, from great tea and bath products to giant, plush bath towels. And the staff could not be better - friendly, helpful all the time. The manager Joe was super funny and he did his best job in arranging tours for us to Halong bay and Sapa. Thanks to hotel team, we had great 1st experience in Vietnam
تاريخ التقييم 23 يوليه 2014

DUY D. من فيتنام
مسافر بغرض العمل
مدة الإقامة 2 ليلة/ليالٍ في يوليه, 2014
Good and easy place to stay
Great location
Short trip but good trip
تاريخ التقييم 21 يوليه 2014

Lars T. من الدنمارك
مسافر وحيد
مدة الإقامة 2 ليلة/ليالٍ في يوليه, 2014
Organised, friendly, super service
Location, personalised friendly service, great value for money
Very personal, extremely attentive staff, location was great for experiencing the attractions and life. Adding the hotel facilities the value for money was way beyond expectations.
تاريخ التقييم 20 يوليه 2014